SaaS Is Not Dead. But AI Is Changing What Good SaaS Looks Like
SaaS is not dead, but AI is changing what good SaaS looks like. The future is open, modular, AI-connected software that adapts around the workflow.
Thoughts, essays, experiments, and playbooks for building better organisations.
Showing tag: ai
SaaS is not dead, but AI is changing what good SaaS looks like. The future is open, modular, AI-connected software that adapts around the workflow.
What's next for AI in 2026? Dive into my predictions on agentic AI, the battle for audio wearables, the 1-minute video milestone, and the authenticity race.
AI in 2025 went from novelty to infrastructure. Sora reignited adoption, MCP connected data and tools, Gemini surged, and agents made work repeatable.
How to sell AI to customers: skip generic demos, ask diagnostic questions, define outcomes, manage risk, and prove value with outcome-linked metrics and pilots.
How to discuss AI with boards: move from hype to business decisions. Define the bet, ROI timeframe, risks, guardrails and signals that prove value.
Unbelievably, the web has been around for three decades. We are at the start of a new journey that will see the web as we know it disappear.
This week looks behind the scenes of artificial intelligence, gaps today and changes already in motion.
In the end, as the innovation matures, regulations appear and there are less loop holes to exploit as the successful companies will be those that fixed.
We already know one soundbite from Sundar in the interview: Artificial intelligence will be more profound than electricity or fire.
So if smart assistants are the future and not chatbots, is this the end of the chatbot?
2018 is well under way and this week I look back at the marketing technology trends I discussed last year and what should be interesting this year.
Fake news is the least of your problems and it has taken too long to recognise the issue.