Absolutely amazing. I just had O2 call me asking me what network I am currently on. Now I am already on O2 so it was with some amusement that I enlightened him. Even more amazing is this didn’t seem to phase him at all – he proceeded to want more information, my contract type and then further going on to request my personal information to update his system!
O2 really should know their own customers – you would think wouldn’t you?
Unless of course maybe it wasn’t O2? The gentleman in question claimed to be calling from their Belfast calling centre. I have no idea whether that was the truth or not 😮