By Jesse Stay of Stay N’ Alive (Twitter/FriendFeed)Today my friend, Brian Watkins, who is in charge of Omniture’s Social Media strategy, asked on Twitter, “the more employees…

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CoTweet Brings CRM to Twitter

Continue ReadingBy Jesse Stay of Stay N’ Alive (Twitter/FriendFeed)Today my friend, Brian Watkins, who is in charge of Omniture’s Social Media strategy, asked on Twitter, “the more employees…

Newspaper advertising keeps sliding, and online advertising keeps growing. How long until the 15-year old upstart online industry overtakes the 200-year old newspaper business? Looks like another…

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CHART OF THE DAY: Online Ads Closing In On Newspaper Ads

Continue ReadingNewspaper advertising keeps sliding, and online advertising keeps growing. How long until the 15-year old upstart online industry overtakes the 200-year old newspaper business? Looks like another…

In recent weeks, there have been a number of incidents where high profile online services have gotten into something of a battle with their users. Be it the on again off again user interface…

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Stop Telling Me How to Use Your Products

Continue ReadingIn recent weeks, there have been a number of incidents where high profile online services have gotten into something of a battle with their users. Be it the on again off again user interface…