how we treat different ways of contacting us differently
It is an obvious thing to say: we place differing levels of protection on the various ways of allowing communication. Over recent weeks I have been watching how people protected…
Interesting approach to customer service you’ve got there, HP! Hot tipper Zack, who sent his still-under-warrantee HP laptop in to be serviced for a bad hinge, writes:
Well today I received…
HP attempts to charge customer $1099 due to “liquid inside keyboard”